Information Technology

Transforming the IT landscape for Travel and Aviation through cutting-edge technology.

33YEARS

OF EXCELLENCE

Information Technology

Reshaping the landscape of travel, aviation and hospitality with advanced technology solutions, Bird is India’s leading technology provider and a trusted global capability centre. With decades of industry leadership, we focus on enhancing customer experiences, streamlining operations and driving efficiency through innovative, tailored solutions for seamless digital transformation.

Leading Through Digital Transformation

At Bird, we are more than just a technology provider, we are your partner in digital transformation. Our cutting edge IT solutions ensure seamless operations from check-in to cargo terminals, empowering businesses with an enhanced customer experience, optimized revenue and streamlined operations.

  1. Market leader in India's air cargo EDI sector

  2. B2B distribution channel with services across the country

Reservation Data Maintenance (RDM)

Excellence in Travel Tech Services

RDM, a joint venture with Lufthansa Commercial Holding and an ISO 9001:2015 certified, IT enabled services & solutions provider, is a global leader in back-office support for the aviation and travel industries. With a team of more than 400 professionals, RDM provides a suite of comprehensive services that ensure smooth and efficient business operations, such as:

Software Development | Revenue & Inventory Management | Revenue Accounting & Administration | Customer Loyalty Programs | Cargo Logistics | Price Distribution | GDS Support | Contact Centre for Airlines

BirdRes Technologies Pvt. Ltd.

Solutions & Services for Travel & Hospitality

BirdRes is a premier B2B travel portal in India, offering travel agents a comprehensive platform to access a wide range of travel services, including airlines, rail, bus, and hotels across more than 800 cities. With a wide range of subscribed agents, BirdRes provides a user-friendly interface, integrated prepaid wallet system and dedicated customer support. Explore our suite of advanced tools, solutions & services

SBT | FOS | BirdRes Itinerary | CashX

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Bird Information Systems (BIS)

Tailored IT Solutions for Complex Needs

BIS delivers IT-enabled services & solutions that streamline key operational areas such as reservations, inventory management, departure control systems, loyalty programs, transitions and re-engineering. By working with airlines, airports, OTAs, and e-commerce platforms, BIS drives efficiency and digital transformation for enterprise-level operations, ensuring that clients stay ahead in a competitive market.

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SBT

SBT (Self Booking Tool) is an online booking tool designed for travel management companies and their end users, corporates entities. It is a comprehensive B2B2C travel management hybrid solution, a combination of two modes, B2B - from BirdRes to travel management company and B2C - travel management company to its corporate user or the end users.

Key features:

  • Helps corporate users to search & book rich online service content viz. flight, hotel & car.
  • Use and render, published, corporate & negotiated fares.
  • Work with in-built travel rules and policies to cater to end users’ search & book requirements.
  • Offers corporate approval work flow process aligned with policy framework.
  • Use mail notifications during the transaction booking process.
  • Offers 16 different kind of reports to refer to for different stakeholders
  • Intuitive interface, easy to use, easy to set up with minimal training
  • Family bookings up to 9 passengers
  • Travel arranger to book for others, up to 9 passengers
  • View current & past trips
  • Policy framework ensures travel selected in & out of corporate policy
  • Justification, if travel out of policy or not approved
  • Mail notifications at each step of booking process
  • Approval workflow allows to accept/reject/reject & cancel travel requests
  • On mobile IOS & Android to search/book/approve/issue ticket/cancel travel
  • Easy to upload & edit user profiles
  • User profile synchronisation with GDS
  • Single sign in for accessing corporate & SBT applications
  • MFA (Multi-factor authentication) to secure user access
  • Open to integrate with third party systems
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FOS

Bird FOS or ‘FOS’( front office solution) is a web based and fully graphical solution to make air booking search & sale process faster and efficient. Designed for travel consultants in travel management companies providing content from versatile sources such as various GDSs like Amadeus, Travelport, LCC websites /APIs and third-party providers, thereby enabling travel consultants to access air travel content faster and facilitate optimal customer service.

Key features:

  • Integrated content. Single view of GDS & LCC content
  • Easy access to air content from multiple GDSs’ including seat maps
  • Single view of published, corporate & negotiated fares
  • Amadeus PNR automatically created for both GDS & LCC content with TST creation
  • Manage GST information through the admin interface
  • Ability to send recommendations to the end customer within a matter of a few clicks
  • Comprehensive file finishing system
  • Facilitate pre & post ticketing checks for quality compliance, corporate mandatory information & customized file finishing
  • Real time data & reports to analyze business activities & consultant productivity
  • Key accounting & invoicing details captured in remarks for Mid/BOS applications
  • Check for preventing duplicate bookings for the same passenger thereby avoiding ADMs and saving costs
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BirdRes Itinerary

BirdRes Itinerary is a fully web-based itinerary, which can be quickly and efficiently created into a well-designed informative itinerary. The tool allows the travel management company to incorporate its agency’s logo and remarks into the itinerary and e-ticket template, ensuring the agency’s brand is displayed to its corporate customers each time an itinerary is generated. It also allows the user to choose to display or hide the information required to be shown to the corporate travelers. The tool’s in-built feature enables the user to search saved itineraries by passenger name, PNR or ticket number, as the case may be.

Key features:

  • Transit points and duration
  • Aircraft type
  • Frequent flyer number
  • E-ticket number
  • Status of the segment
  • Number of stops
  • Ancillary services e.g. baggage, meals & seats
  • Airline cabin class
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CashX

Designed for the travel industry, CashX is an integrated travel MID & back-office platform. It is a smart, all-in-one solution designed to help travel agencies run faster, smarter and more profitably. By automating mid-office and back-office operations, it eliminates manual effort, reduces errors, and gives management complete financial visibility without complexity or high costs. This tool is not just an accounting system, it supports growth and is a business enabler for modern travel agencies, delivering an extensive reporting suite, supporting operational reconciliation, compliance and strategic analysis. It makes total business senses as it enables faster billing & collections, improved working management, clear profitability tracking, lower operational risk & cost.

Key features:

  • One platform, complete control
  • provides structured data handling, real-time financial posting and detailed MIS reporting
  • enabling organizations to maintain transparent accounting workflows and regulatory-ready financial records.
  • Manage sales, accounting, inventory & reporting from a single integrated system
  • Faster billing, better cash flow
  • Create consolidated invoices for air, hotel and car services with built-in credit control to reduce outstanding payments
  • Built for travel agencies, supporting airline invoicing, BSP reporting, commissions and service taxes out of the box
  • Single invoice for multiple services
  • Automated credit & receivables management
  • Management fee handling with full transparency
  • E-docket enabled booking module
  • Direct integration with GDS interface data
  • Secure, role-based user access
  • Unlimited scalability as business grows
  • Instant reports for invoices, payments, receipts & journals
  • One-click email delivery of reports in PDF format
  • Accurate tax calculations and client-wise tax reports & supplier tax reconciliation
  • Reporting & MIS Framework
  • Detailed account ledgers & summaries
  • Daily sales, collection & payment reports
  • Income & expense statements
  • Ageing & outstanding receivables analysis
  • Airline-wise & BSP sales reports
  • Counselor wise performance analytics
  • Ticket stock and trial balance reports

Bird Technologies FZ LLC

Digitizing commerce through exceptional services

Bird Technologies offers B2B distribution channels with content availability across travel verticals. It helps provide global platform to travel sellers by enabling access to latest cutting edge technology. Our flagship OBT is deployed in over 46 TMCs & 171 Corporates across India, Sri Lanka, UAE, Qatar, Egypt, Saudi Arabia, Lebanon, Oman, Kuwait, Tunisia, Jordan, South Africa, Central West Africa, Singapore, Malaysia & Philippines.

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BirdRes Technologies Pvt. Ltd.

The platform is cloud-hosted and regularly audited by CERT-certified auditors, ensuring the highest levels of stability, security, and reliability. For airlines, BirdRes provides access to both low-cost and full-service carriers, offering domestic and international fare content through advanced API integration, including NDC, GDS, and Direct Connect. Agents can easily manage bookings, cancellations, and reissues online across both mobile and desktop platforms. For rail, the IRCTC booking solutions on BirdRes is designed to streamline the booking process ensuring a simple, speedy experience, offering immediate refunds.

The bus service (from standard seating to sleeper services), includes a vast selection of both government and private operators, including Volvo, offering a fleet of electric and conventional buses. BirdRes also offers a diverse range of accommodation options, from budget hotels to five-star and luxury properties, featuring both domestic and international content. Committed to driving value, BirdRes seeks to create more business opportunities for its stakeholders, while delivering a reliable and comprehensive travel booking experience.